January 2012 – February 2014 / At Fairmont Baku Flame Towers Hotel, I held the role of Catering and Conference Services Coordinator from January 2012 to February 2014. This position allowed me to gain in-depth experience in the luxury hospitality industry, particularly in the management of high-profile events and catering services.
Key Roles and Responsibilities:
- Event Sales Management: Coordinated and managed the sales process for conferences, meetings, and special events, working closely with clients to ensure their needs were met and exceeded.
- Catering Services Coordination: Worked alongside the catering team to plan and execute bespoke catering solutions for events, ensuring exceptional service and guest satisfaction.
- Client Relations: Built strong relationships with corporate clients, event planners, and vendors, which helped secure repeat business and long-term partnerships.
- Operational Efficiency: Streamlined processes for event setup and execution, improving efficiency and delivering high-quality experiences for guests and clients.
- Cross-Department Collaboration: Collaborated with other hotel departments, including Banqueting, Housekeeping, and Front Office, to ensure seamless event execution and a cohesive guest experience.
My experience at Fairmont Baku Flame Towers was instrumental in honing my skills in event management and sales, providing me with a strong foundation in the luxury hospitality sector.
For more information about Fairmont Baku Flame Towers, visit www.fairmont.com.